About us
ZapZap API and GM Solutions Hub
ZapZap API was born from a real need: giving businesses a way to use WhatsApp at scale with stability, without depending on the red tape of the official API or running their own infrastructure.
Who runs it
ZapZap API is operated by GM Solutions Hub LTDA, a Brazilian digital strategy, automation and technology company. We treat the platform as a long-term product, with continuous evolution and close support for the people who use it.
What we aim for
WhatsApp infrastructure that scales with minimal operational effort: a number connected in minutes, community warm-up, an anti-ban layer, and ready-made modules for support, groups and campaigns.
How we think about the product
We start from a simple principle: if it does not scale, it is not worth it. Every feature on the platform exists to take repetitive manual work off the user's plate. Instead of selling the magic promise that no number ever goes down, we are honest: no WhatsApp operation is zero risk. What we do is lower the risk consistently, with warm-up, a human pace and sending that does not look like a mass blast, and keep you in control.
All communication goes through the platform as an intermediary, which lets us apply humanization and security on top of every send without exposing the credentials of the WhatsApp layer. That architecture is what gives stability and control, and it is what we describe on the security page.
Company details
- Legal name
- GM Solutions Hub LTDA
- Brazilian tax ID (CNPJ)
- 43.380.582/0001-91
- Headquarters
- Imbituba, Santa Catarina, Brazil
- Company founded
- September 1, 2021
- Managing partner
- Rodrigo Damazio
- Product
- ZapZap API, a WhatsApp API platform (unofficial solution)
- What it does
- Connects WhatsApp numbers to a REST API, with community warm-up, protection features, campaigns, optional AI-assisted support and automations
- Site languages
- Portuguese, English and Spanish
- Support
- WhatsApp +55 11 95660-4165 and email suporte@zapzapapi.com
The platform in numbers
+190
operations with registered instances
+36 million
requests logged since launch
+40
operations sending messages in the last 30 days
Internal platform data in production, as of 10/26/2026. An operation is an account with at least one instance; the last figure is rounded down. Requests are the accumulated API calls and webhooks.
Transparency
Unofficial solution
We are not Meta and we do not carry the official WhatsApp API badge. No tool guarantees that a number will never be blocked.
Rules of use
What is allowed and prohibited, and how to report abuse, is in the acceptable use policy.
Official links
Frequently asked questions
Who is the company behind ZapZap API?
ZapZap API is operated by GM Solutions Hub LTDA, a Brazilian company focused on digital strategy, automation and technology. The official support channels are WhatsApp +55 11 95660-4165 and the email suporte@zapzapapi.com.
Is ZapZap API an official Meta solution?
No. ZapZap API is an unofficial solution that works with managed WhatsApp instances. We do not carry Meta's official badge, and we are transparent about that on every page.
Where does ZapZap API operate?
We are a Brazilian company. Support and in-product documentation are in Portuguese, and this website is also available in English and Spanish.
How can I contact ZapZap API?
Through support on WhatsApp at +55 11 95660-4165 or by email at suporte@zapzapapi.com.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.