WhatsApp platform comparison
ZapZap vs ChatPro: price, features and risk
In short: ChatPro sells plans by conversation tier, with the official WhatsApp channel and also QR code, a support dashboard and AI; ZapZap sells an API per active number at R$15 a month. They are products of a different nature. The ChatPro facts come from its plans page, read on 10/27/2026 (the plans listed there are the Official API ones). Recheck before deciding. Next review: January 2027.
Updated on
Side by side
ZapZap vs ChatPro
| Criterion | ZapZap | ChatPro |
|---|---|---|
| Product type | A per-number WhatsApp API, with a dashboard, AI and automations | A multichannel customer-service platform, with plans by conversations and users |
| Price (checked 10/27/2026) | R$15 per active number per month, prepaid | Official API plans: Conecta R$199, Plus R$399, Pro R$799 and Elite R$1,599 a month, per the page |
| Per-message charge | No per-message charge | Official WhatsApp fees are charged through the ChatPro Wallet, separate from the monthly fee, per the page |
| Official or unofficial | Unofficial, by QR code | The page lists WhatsApp Official and WhatsApp by QR Code as channels |
| Trial | Welcome credit when you verify your phone, no deposit, one per phone, per the current campaign | 7 days free, no card, per the page |
| AI | AI per instance, with consumption debited from the balance | AI features included, with consumption debited from the ChatPro Wallet, per the page |
| Number ban risk | Exists: it is an unofficial solution. Warm-up and delay reduce the risk, they do not remove it | Lower on the official channel; on the QR code channel the same risk as any unofficial solution applies |
Where ZapZap does better
- Priced per number, not per conversation tier: R$15 per active number per month, prepaid, no per-message fee
- An open REST API with 150+ endpoints and OpenAPI, built to integrate with your system
- AI per instance, Flow Builder, Funnel and Marketer included
- An n8n node and a signed webhook, for those who build their own automation
Where ChatPro makes sense
- A complete customer-service platform: the page lists the channels WhatsApp Official, WhatsApp by QR Code, Instagram, Facebook and WebChat
- Official API plans with clear tiers of conversations and concurrent users: from R$199 (500 conversations, 3 users) to R$1,599 (30,000 conversations, 20 users), per the page
- A 7-day trial with no credit card and no lock-in, according to the page
- Billing in reais and a Brazilian product
Choose ZapZap if
Choose ZapZap if you are a developer or have your own system and want an API per number, with a predictable fixed price and no payment by conversation tier, accepting the risk of an unofficial solution.
Prefer ChatPro if
ChatPro is the better choice if you want a ready customer-service platform, with several people answering, channels such as Instagram and WebChat and the option of official WhatsApp. If your focus is team support rather than API integration, it may fit better.
Frequently asked questions
Is ChatPro an official API?
The plans page read on 10/27/2026 lists Official API plans and also the WhatsApp by QR Code channel. Check on the page which channel each plan uses.
Which one is cheaper?
Per number, ZapZap (R$15 a month). But the products differ: ChatPro includes a support dashboard, users and channels, and official WhatsApp fees are billed separately. Compare what you use.
Does ZapZap serve teams like ChatPro?
ZapZap focuses on API, AI and automation. If your priority is a multi-user, multichannel help desk, assess whether ChatPro's platform fits better.
Can the number be banned?
On unofficial channels, yes: it goes against WhatsApp's terms and the number can be limited or banned. Opt-in, a human pace and a clean list reduce the risk, with no guarantee.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.