Support on WhatsApp
For questions about usage, billing and connecting numbers: +55 11 95660-4165.
Open chatContact
Talk to ZapZap API
These are the channels that exist today.
Support email
For those who prefer to write at their own pace or send attachments: suporte@zapzapapi.com.
Send emailPlatform status
Before opening a ticket, check whether there is an ongoing incident on the status page.
See statusDocumentation
Authentication, sending messages and webhooks explained step by step.
Open the documentationTo speed things up
- tell us the account email and, if relevant, the instance name;
- describe what happened and what you expected to happen;
- if there is an error message, send a screenshot.
Abuse reports
Did you receive an unwanted message sent by someone who uses ZapZap API? Send the date, the numbers involved and a screenshot. See what we consider abuse in the acceptable use policy.
ZapZap API is operated by GM Solutions Hub LTDA, a Brazilian company. It is an unofficial solution and has no affiliation with Meta.