Managed instances (multi-client)
One number per client, all in a single agency account. Prepaid at R$15 per active number, with no per-message charge, so your resale margin is predictable and cost doesn't explode with a client's volume.
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For agencies
WhatsApp API for Agencies (White Label)
Your agency manages WhatsApp for dozens of clients, but each one needs a separate number, its own automation and a results report. Doing it by hand, one phone at a time, doesn't scale and puts every client's chip at risk.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
Managing 10, 30, 50 numbers for different clients scattered across phones and apps that keep dropping, with no single control center
Each client wants a chatbot and an AI assistant in their brand's tone, and setting that up from scratch on every account eats hours of team time
A client's new chip that mass-sends on day one gets blocked fast, and the agency takes the blame for the banned account
Proving results to the client with no data: you can't show how many leads WhatsApp generated or where they came from
Relying on the official WhatsApp API (Meta) locks everything behind template approval, per-conversation billing and the 24h window limit
Passing the cost on to the client with a clear margin, without paying per message sent or being hostage to volume-based pricing
How it works with ZapZap
- 1
Provision one number per client
Each client becomes an isolated instance in your agency account. Data, conversations and automations never mix between clients. You pay R$15 per active number/month and resell with whatever margin you want.
- 2
Set up automation per client
Build the Flow Builder (visual chatbot) and the AI assistant in each client's brand tone. Copy the structure from one client to another and just swap the context, without starting from scratch every time.
- 3
Warm up the chip before sending
A new chip joins the warm-up community (Family) and runs with anti-block on (automatic typing indicator, delays, non-standard sending pattern) to reduce the risk of a block in the first days of operation.
- 4
Deliver results backed by data
The capture funnel and webhooks push every lead to the client's CRM or spreadsheet. You show volume, origin and conversation, and prove the agency's work with numbers in hand.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
Per-instance AI + Flow Builder
Automatic service and qualification in each brand's tone, built in a visual no-code chatbot. You deliver ready-made automation to the client without assigning a developer to every account.
Warm-up (Family) + anti-block
A client's new chip is warmed up in a community before operating, with automatic typing indicator, delays and non-standard sending pattern. This reduces the risk of a block and protects the agency's reputation.
Sales funnel + webhooks and REST
A capture quiz generates qualified leads and the webhooks/REST integrate with each client's CRM or spreadsheet. This is how the agency proves where each result came from.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Hi! This is [Client Name]. I saw you asked for information through our ad. So I can direct you correctly: do you want to know about price, timing or availability?
Good morning! I'm [Client Name]'s virtual assistant. I can help you right now with quotes and scheduling. Tell me quickly what you're looking for?
Perfect, I've noted everything. A [Client Name] consultant will contact you today to finalize the details. In the meantime, do you have any other questions I can get started on?
When managing WhatsApp for third parties, the agency acts as a data processor under the LGPD (Brazil's data protection law): collect the contact's consent for outreach, make clear which company is handling the conversation, and keep a data processing agreement with each client defining responsibilities over the contact base.
Frequently asked questions
Can I manage WhatsApp for several clients in a single account?
Yes. Each client becomes an isolated instance inside your agency account. One client's conversations, contacts and automations don't mix with another's, and you control all the numbers from a central dashboard.
Can I resell under my own brand and with my own margin?
Yes. You pay R$15 per active number/month on a prepaid model, with no per-message charge, and pass it on to the client at the price you set. Since the cost is fixed per number, your margin stays predictable regardless of each client's message volume.
What about the risk of blocks on my clients' chips?
Each new chip can go through community warm-up (Family) before operating, and anti-block runs with automatic typing indicator, delays and non-standard sending pattern. This reduces the risk of a block, especially in the first days, when the chip is most fragile.
Do I need Meta approval or official templates?
No. ZapZap API uses unofficial WhatsApp through managed instances, so you don't depend on template approval, the 24h window or Meta's per-conversation billing. You set up each client's automation directly in the dashboard.
How do I prove results to my client?
The capture Funnel generates qualified leads, and the webhooks and REST API send each lead to the client's CRM or spreadsheet in real time. That way you show how many leads WhatsApp generated and where they came from, with data in hand.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.