Flow Builder
Builds the appointment confirmation and return reminder flow with no code: the client replies and the conversation carries on by itself until the slot is closed.
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A full schedule on autopilot
WhatsApp API for Barbershops and Salons
An empty chair is money that never comes back. Clients forget their appointment, vanish on weekends, and you end up chasing confirmations one by one on the front desk WhatsApp. ZapZap API confirms appointments, alerts the waitlist when a gap opens and calls back the clients who disappeared, without you ever stopping work.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
Clients book and don't show up, leaving the chair idle in the most expensive slot of the day
Manual confirmations on WhatsApp eat the time of a front desk that should be greeting the people walking in
A slot opens at the last minute and nobody tells the waitlist, so it stays empty even though people wanted it
The client who came every month disappears and you only notice when revenue drops
The Tuesday and Wednesday promo sits idle and reaches no one, so the slow days stay slow
Several professionals on the same schedule create slot confusion and clients rescheduled without notice
How it works with ZapZap
- 1
Confirms the appointment on its own
One day before, the Flow Builder sends the confirmation with date, time and professional. The client replies yes or reschedules right there, and the schedule updates without anyone typing.
- 2
Fills the slot that opened up
Last-minute cancellation? The system instantly alerts whoever is on the waitlist or sends a flash promo for the gap, so the chair doesn't sit idle.
- 3
Brings back whoever disappeared
The Marketer identifies clients who haven't been back in weeks and sends a win-back message with an offer, respecting the interval between sends to reduce the risk of blocking.
- 4
Builds loyalty at the right pace
A return reminder at each client's haircut interval, a birthday treat and a promo alert for the slow days, all through the Funnel and the AI that answers questions about schedule and price.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
Marketer
Sends win-back messages to lost clients and slow-day promos to a segmented list, with an interval between messages to reduce the risk of blocking.
AI per instance
Answers questions about schedule, price and availability automatically, with each location or professional having its own personality and schedule.
Community warm-up
Prepares the new number in a community before the volume of sends, reducing the risk of a ban when the barbershop starts sending confirmations and promos at scale.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Appointment confirmation: Hi {name}, your cut with {professional} is booked for {day} at {time}. Reply YES to confirm or CANCEL if you need to reschedule.
Win-back for a lost client: Hey {name}, it's been {weeks} weeks since your last cut. Time for a fresh look? I have open slots this week, want me to reserve one for you?
Last-minute slot: A slot opened today at {time} with {professional}. Interested? Reply HERE and I'll hold it for you.
ZapZap API uses unofficial WhatsApp instances and has no affiliation with Meta. The warm-up and anti-ban modules reduce the risk of a ban but do not eliminate it. Message only customers who agreed to be contacted by the barbershop, and offer an easy way to opt out.
Frequently asked questions
Do I need the official WhatsApp API to use it at my barbershop?
No. ZapZap API works per instance on unofficial WhatsApp, connecting the same number your barbershop already uses. You scan the QR code once and start sending confirmations and promos from the number your clients already know, with no Meta approval process.
How does billing work?
R$15 per active number per month, prepaid, with no per-message charge. Send as many confirmations, reminders and promos as you want and the price stays the same. There is also a welcome credit when you create the account, subject to the current campaign.
Can I use one number per professional or per location?
Yes. Each number is a separate instance with its own AI, schedule and flows. A barbershop with several professionals or a salon with more than one location sets up each number its own way and pays R$15 for each one that is active.
Won't sending lots of confirmations and promos get my number blocked?
Any high-volume sending carries risk. That is why ZapZap API offers community warm-up, anti-block and an interval between messages, features that reduce the risk of a ban. Starting with a warmed-up number and respecting the pace of your sends, the barbershop operates far better protected.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.