Flow Builder
Builds the dental patient journey: 24h confirmation, six-month recall reminder and post-procedure care. All visual, no programmer needed.
Create free account
Dentistry
WhatsApp API for Dentists and Dental Clinics
An idle chair because a patient did not confirm, a cleaning recall nobody remembered to book and an expensive quote gone cold in silence. Your clinic needs a WhatsApp that confirms, reminds and reactivates on its own, without a receptionist typing all day.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
High no-shows because the patient booked three weeks ago and simply forgot the appointment
The receptionist spends the whole morning phoning one by one to confirm the next day's schedule
A patient disappeared after the cleaning and nobody noticed the six-month recall had passed
A root canal, implant or braces quote sent with no follow-up, and the patient went with a competitor
A waitlist for fill-in slots exists, but when a time opens up nobody can quickly alert those who were waiting
Patient health data moving through conversations with no control over who has access, with LGPD (Brazil's data protection law) risk
How it works with ZapZap
- 1
Automatic confirmation 24h before
The day before the appointment, the instance sends the confirmation with date, time and dentist's name. The patient replies Yes or No and the schedule updates without the receptionist calling anyone.
- 2
Recall and cleaning reminder
Six months after the last cleaning or prophylaxis, the Flow Builder reactivates the patient with an invitation to rebook. Preventive recall becomes recurring revenue instead of an idle chair.
- 3
Quote follow-up
Sent a quote for an implant, root canal or braces? The system follows up on D+1, D+3 and D+7 with payment terms, raising the chance of closing before the patient goes cold.
- 4
Refilling open slots
When a gap opens in the schedule because of a cancellation, the Doorman alerts the waitlist in order and fills the slot with whoever replies first.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
Per-instance AI
Answers questions about fees, insurance, address and the first appointment instantly, qualifies the case and passes to the front desk only what truly needs a human. Each clinic gets AI trained in its own tone.
Community warm-up
New clinic numbers join warmed up before sending confirmations in volume, which lowers the risk of a block when you talk to hundreds of patients a day.
Marketer
Sends whitening, annual check-up or evaluation promotion campaigns to the patient base at a controlled pace, without looking like a robot and without flooding the waitlist all at once.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Appointment confirmation: Hello, {nome}! This is {clinica}. Your appointment with Dr. {dentista} is tomorrow at {hora}. Can we confirm? Reply YES to keep it or NO to reschedule.
Cleaning recall: Hi, {nome}! It has been six months since your last cleaning. How about booking your preventive recall? We have times this week, just tell me the best day.
Quote follow-up: {nome}, how are you? Checking whether you have any questions about the quote for your {procedimento}. I can arrange installments for you. Would you like me to reserve a time so we can get started?
Frequently asked questions
How does a WhatsApp API for dentists reduce no-shows?
The automatic confirmation goes out 24h before the appointment asking the patient to reply Yes or No. Those who do not confirm enter a reminder sequence, and the freed slot is offered to the waitlist. This lowers the risk of an idle chair without the receptionist phoning one by one.
Do I need the official Meta WhatsApp to use it at the clinic?
No. ZapZap API works with unofficial WhatsApp instances, so you connect the clinic's own number by scanning the QR code. You pay R$15 per active number per month, prepaid, with no charge per message sent, and you also start with a welcome credit when you create the account, subject to the current campaign.
What about LGPD with patients' health data?
You control who has access to each instance and the history stays in your environment, not scattered across the front desk's personal phones. We recommend collecting the patient's consent to be contacted over WhatsApp and limiting clinical content to the information needed for scheduling and recall.
Can the AI answer on its own about insurance, fees and the first appointment?
Yes. The per-instance AI is trained with your clinic's information: accepted insurance plans, fee range, address, hours and how the first evaluation works. It answers instantly, qualifies the case and passes to the front desk only what needs human service.
Am I at risk of a block when sending confirmations to many patients?
No tool removes the risk, but community warm-up and anti-block lower it considerably. The number joins warmed up, messages go out at a humanized pace and you avoid the mass-sending behavior that tends to take accounts down.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.