Flow Builder
Builds the flow for scheduling, appointment confirmation and meal plan delivery without you having to answer every message manually.
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WhatsApp for nutrition practices
WhatsApp API for Nutritionists and Nutrition Clinics
Patients vanish after the first appointment, forget the follow-up and the meal plan becomes a lost PDF in the chat. You answer scheduling requests during your lunch break and still try to remember who needs a weight reassessment this month. WhatsApp became reception, medical record and post-appointment care all at once, all on your fingertips.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
A patient books an appointment, does not confirm and the slot stays empty because the waiting list was not notified in time
A meal plan sent as a PDF gets lost in the conversation and the patient asks for it again every week
The 30 or 60 day follow-up goes unnoticed and the patient drops out of care without a reassessment
A question about a meal or a food substitution arrives after hours and you answer it on your personal time
Health data, weight and restrictions circulate on your personal number with no access control or confidentiality
Each nutritionist in the clinic uses a different number and nobody knows who said what to which patient
How it works with ZapZap
- 1
Automatic scheduling and confirmation
The patient asks for a time on WhatsApp and the Flow Builder offers the free dates, confirms and sends a reminder the day before. If they do not confirm, the slot goes to whoever is on the waiting list.
- 2
Meal plan delivery and scheduled follow-up
After the appointment, the AI sends the plan as a pinned PDF, answers food substitution questions and schedules the follow-up reminder for 30 or 60 days without you opening the calendar.
- 3
Monitoring and reassessment
The Marketer sends adherence check-ins, asks for the week's weight and re-engages those who went quiet, all through a number warmed up in the community with an anti-ban layer for safe volume.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
AI per instance
Answers questions about food substitutions, meal times and rescheduling in the tone of your practice, 24 hours a day, without sounding like a robot.
Marketer
Sends follow-up reminders, plan adherence check-ins and reactivation of patients who went quiet, with a warmed-up number and a human pace.
Guardian
Protects patients' health data and restrictions, controls access to the number and keeps confidentiality in care provided by several nutritionists in the clinic.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Scheduling sequence: the patient picks a time, receives confirmation, a reminder the day before and fasting or preparation instructions for the appointment
Post-appointment: meal plan sent as a PDF, list of allowed substitutions and a follow-up reminder scheduled for 30 or 60 days
Adherence tracking: weekly check-in asking for weight and difficulties, with automatic re-engagement of those who do not reply
ZapZap API is an unofficial WhatsApp API that works through instances. Sending health data and meal plans must comply with LGPD (Brazil's data protection law) and the nutritionist's professional confidentiality. Warm-up and anti-ban features reduce operational risk, but do not guarantee immunity from WhatsApp blocks.
Frequently asked questions
Can I automatically send the meal plan as a PDF after the appointment?
Yes. The Flow Builder and the per-instance AI send the plan as a PDF right after the appointment, leave the file pinned in the conversation and still answer food substitution questions. The patient stops asking for the same document every week.
How do follow-up and reassessment reminders work?
You set the interval (30, 60, 90 days) and the Marketer sends the follow-up reminder on the right date, asks for the week's weight and re-engages those who dropped out of care. No reassessment goes unnoticed.
Is patients' health data safe?
Care moves from your personal number to controlled instances, with the Guardian managing access and confidentiality. In a clinic with several nutritionists, each one has their own instance and the record of who said what stays organized.
How much does it cost and how is it billed?
R$15 per active number per month, prepaid, with no charge per message sent. You start with a welcome credit when you create the account, subject to the current campaign, so you can test scheduling, plan delivery and reminders before scaling to more numbers in the clinic.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.