Per-instance AI
Serves members and prospects 24/7 by answering plans, schedules and availability, qualifies enrollment leads and books trial classes or assessments without overloading the front desk.
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WhatsApp automation for gyms, studios and boxes
WhatsApp API for Gyms and Studios
Members vanish after the third month, plans expire and nobody warns them, and the trial class booked by message turns into endless rescheduling. Your gym loses memberships not for lack of new members, but because the front desk WhatsApp cannot keep up with the people already in your base.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
Trial classes and physical assessments booked on WhatsApp that the member forgets and nobody confirms the day before
A plan expiring without an automatic notice, and the member finds out the membership lapsed only when they come back to train
Members inactive for weeks with no win-back contact, silent churn eating away at the base
A front desk answering schedules, plan prices and class availability one by one, with no scale
A January enrollment campaign sent from the owner's personal phone, a crowded number at risk of being banned
Notices of a class schedule change, a holiday or a studio closure that do not reach everyone in time
How it works with ZapZap
- 1
The member messages on WhatsApp
The per-instance AI answers schedules, plans, class availability and assessment prices right away, qualifies the interest and books the trial class without depending on the front desk.
- 2
The Flow Builder confirms and reminds
An automatic flow confirms the class or assessment, sends a reminder the day before and reschedules anyone who does not confirm, all without manual intervention.
- 3
Renewal and reactivation on autopilot
Webhooks fire an early notice when a plan is about to expire and a win-back sequence for members who stopped training, with an offer to come back.
- 4
Segmented campaigns, safely
The Marketer sends an enrollment promotion or class challenge across the base, with community warm-up and anti-block to lower the risk to the number.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
Flow Builder
Builds the class confirmation and reminder flow, the plan renewal sequence and the inactive member reactivation sequence in visual steps, no code.
Marketer
Sends enrollment campaigns, challenges and seasonal promotions to the segmented base at humanized intervals, so the gym number does not look like a robot.
Anti-block and warm-up
Warms the number in community and spreads out the sending volume to lower the risk of a ban when you talk to hundreds of members at the turn of the month.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Trial class flow: books, confirms the day before and reschedules those who do not reply
Plan renewal sequence: warns 7 days before expiry, on the day, and offers a discounted renewal
Inactive member win-back campaign: acknowledges the absence, asks the reason and offers a return
Frequently asked questions
How does the WhatsApp API help my gym win back inactive members?
You build a sequence in the Flow Builder that identifies who stopped training and fires an automatic win-back series: a message acknowledging the absence, a question about the reason and an offer to return. Combined with the per-instance AI, the member replies and is re-engaged without the front desk having to remember every name.
Can I book trial classes and physical assessments on WhatsApp automatically?
Yes. The per-instance AI answers availability, books the class or assessment, and the Flow Builder confirms the day before, rescheduling anyone who does not confirm. You stop losing trial classes to forgetfulness and the front desk stops booking everything by hand.
How much does it cost to use at my gym or studio?
R$15 per active number per month, prepaid, with no per-message charge. You send class reminders, renewal notices and campaigns to the whole base paying only for the number. There is a welcome credit when you create the account, subject to the current campaign.
Will sending an enrollment campaign to the whole base take my number down?
No solution guarantees immunity, but community warm-up, anti-block and the Marketer's humanized intervals significantly lower the risk. You reach hundreds of members with a number that is better protected than if you sent from a personal phone.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.