Flow Builder
Builds the grooming confirmation flow the day before, the vaccine reminder by booster date and the post-visit follow-up without writing code, with automatic confirm, reschedule or cancel replies.
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Grooming, vaccines and pet food delivery on autopilot
WhatsApp API for Pet Shops and Vet Clinics
Your grooming schedule is full of no-show gaps, owners forget their pet's vaccine date and the front desk spends the day typing confirmations on WhatsApp. ZapZap API connects your system to WhatsApp and handles reminders, confirmations and follow-ups on its own, while your team serves whoever is at the counter.
R$15per active number / month.Prepaid, with a welcome credit when you create the account, subject to the current campaign.
+74 thousand events per day+60 operations active operations in the Family
What holds you back today
A grooming slot is booked and the owner does not show up, leaving the station and the groomer idle in the middle of the day
Annual vaccines and boosters expire with no warning, and the pet only comes back when already sick or overdue
The receptionist spends half the shift confirming appointments one by one on the clinic's WhatsApp
A customer who bought pet food every month disappears because nobody noticed the bag was running out
Post-visit and post-surgery follow-ups do not happen because the follow-up schedule lives in the vet's head
The clinic number drops or gets blocked in the middle of a batch of messages and the front desk is left without WhatsApp
How it works with ZapZap
- 1
Connect the clinic or pet shop number
Scan the QR code and activate a dedicated instance of your business WhatsApp. Each active number costs R$15 per month, prepaid, with no charge per message sent or received.
- 2
Link your scheduling to the API
Integrate your grooming scheduling system or the clinic's records via webhook. Every booked slot, applied vaccine and pet food sale triggers the right message at the right time.
- 3
Turn on automatic reminders and confirmations
Use the Flow Builder to set up grooming confirmation the day before, a vaccine reminder based on the booster date, post-visit follow-up and a pet food running low notice, all replying to the owner on its own.
- 4
Let the AI handle the routine and escalate the rest
The per-instance AI answers schedule questions, reschedules and qualifies. When the owner asks for something that needs a person, the conversation goes to the front desk with the history already in place.
What to use
The features that matter here
The ZapZap modules that solve exactly the pain points of this scenario.
Per-instance AI
Answers owners asking about available times, grooming prices by pet size or how a hospitalized pet is doing, in your clinic's tone, and hands off to the front desk when a human decision is needed.
Marketer
Sends seasonal vaccine campaigns, group grooming promotions and pet food delivery notices to your owner base in a segmented way, at a controlled pace to lower the risk of a block.
Anti-block and warm-up
Keeps the clinic number warmed up in community and spreads confirmations and reminders at a natural pace, lowering the risk of the front desk WhatsApp locking up on a busy day.
Ready-made messages to adapt
Examples to get started. Personalize them with the customer's name and your business details.
Grooming confirmation: a notice the day before with date, time and pet size, a button to confirm, reschedule or cancel, and a reminder on pickup day
Vaccine and deworming reminder: an automatic message based on the booster date, with the pet's name, which vaccine is expiring and a link to book the return visit
Pet food delivery and post-visit follow-up: a notice that the pet's food should be running out with an option to restock, and a post-visit or post-surgery check asking how the animal is doing
Frequently asked questions
How does the automatic vaccine reminder work for pets?
You integrate each pet's booster date into the system via webhook and the Flow Builder sends the message on its own as the vaccine approaches expiry. The owner receives the pet's name, which vaccine is expiring and a link to book, with nobody at the clinic having to remember or type.
Can I reduce no-shows in grooming?
Yes. Automatic confirmation the day before with a confirm, reschedule or cancel button frees up the slots that would have gone empty, with time to fit in another pet. Whoever confirms shows up, and whoever cannot reschedules on the spot instead of simply vanishing.
Do I have to pay for each message sent to owners?
No. The model is R$15 per active number per month, prepaid, with no per-message charge. You can send confirmations, vaccine reminders and pet food notices to your whole owner base without the cost rising with each send. You also get a welcome credit when you create the account, subject to the current campaign.
Is my clinic's number at risk of being blocked when sending many messages?
No tool removes the risk entirely, but ZapZap API lowers it with community number warm-up, sending at a natural pace and anti-block features. Instead of sending everything at once, reminders and confirmations go out spread over time, imitating human behavior.
Is this the official Meta WhatsApp?
No. ZapZap API works with unofficial WhatsApp instances, which gives more automation freedom and a much lower cost than the official API. You use the pet shop's or clinic's business number as usual, integrated with your scheduling or records system.
Start now
Create your account, connect a number in minutes and test the API with warm-up and anti-ban. R$15 per active number/month, prepaid, no lock-in.